Do you have a secondary gateway account for your event? In case of primary gateway failure, a secondary gateway can be activated, preserving all transactions online and onsite. This is the best way to ensure maximum up-time for event ticket sales.
Here are the direct benefits of having a secondary gateway:
All merchant gateway providers have issues from time to time and no provider can boast 100% up time. Savvy clients with strong sales presence will opt to secure a secondary gateway.
If the primary gateway goes down, it is easy to switch over to the secondary gateway, preserving transactions with Online, POS and kiosk systems continuing to run.
As always please feel free to contact us with questions or if you would like additional information about setting up a secondary gateway at firstname.lastname@example.org or (877) 253-5676