Attention Linea Pro mobile scanner users running Apple iOS 10. We previously identified a known issue with the Linea Pro peripheral and certain types of charging equipment. Any charging issues you may be experiencing can be resolved by updating to Ticket Station Mobile 5.7 or above and then updating the firmware on Linea Pro. A reboot of the device will complete the process.
For more information or questions on how to install the Linea Pro firmware update, please don't hesitate to contact our support team by creating a new support ticket, emailing us at email@example.com or by phone at 877-253-5676 ext. 2.