Getting customers into your event in a timely fashion is critical for an event’s success and customer satisfaction. The last thing people validating tickets need to be doing is stopping an entire line of people because one customer realizes they forgot their tickets or the tickets aren’t scanning. INTERACTIVE TICKETING has created a solution to eliminate this issue with a new Customer Search feature included in the latest version of our Ticket Station scanning software.
This new feature provides the ability to look up customers by name if needed directly within the app. They can then mark tickets as scanned or see if the tickets have already been redeemed, allowing the lines to keep flowing and your customers happy.
For more information or questions, contact our support team at firstname.lastname@example.org or 877-253-5676 ext 2