New Features 2017

Interactive Ticketing is proud to announce new features in our Dashboard system for 2017! Our developers have been working hard building powerful new tools to enhance our ticketing platform.

New Fraud Prevention Filter - This setting allows the system to match the "customer" name to the "billing" name entered for the credit card.  If they don’t match, the order's flagged as suspicious.
Price Point Report Clarification - We've added the ability for the Price Point Report to consolidate all the pricing variations on an item into a single row.  New columns have been added to display the amount of discounts that occurred for:

  • Facebook Shares
  • Twitter Shares
  • Twitter Follows
  • Total Discounts (including promo code discounted items)

Support for Generic Conversion & Tracking
- We now have the ability to support basic (single line) Conversion & Tracking tags for pixel images (<img>), scripts (<script>), and iFrames (<iframe>).  Examples of the formatting required are provided within the Dashboard setup tools.

Pop-Up For Donation Offer support - You can now choose to have a specific pop-up occur for our donation feature to give your customers that extra push to consider donating.
Upsell Report - Tracks statistics on acceptance/rejection rates for Upsell Promotions.  
Scanned Report Breakdown Options - We've updated and expanded what's available for breakdown choices on the new Scanned Report, allowing for more flexibility.
New Order Tagging system - Allows the creation of custom "tags" that can be assigned to individual orders.  Orders can be searched for by tag label.  The tools provide a list of the tags that've been created so far. This tool is perfect for linking orders together for custom reasons.
New Order Lookup / Data Export Tools -  These have been overhauled to include new features.
Promo Code Enhancements:

  • Notes - Internal notes may be stored for each Promotion.  These are not visible to customer.
  • Description - Optional field.  This will display to the customer along with the promo code & title once they put enter their promo code on the purchase page.

Updates to Mailchimp - Now our export includes a list of purchased price points in the export and Include any pre-live sign-up emails also.

For more information or questions, contact our support team at or 877-253-5676 ext 2.